As a published Business Partner of
Arizona State Physicians Association (ASPA),
we are working with physicians, clinics and medical centers, to "go green"
with electronic medical records (EMR). We install efficient high-quality
scanning stations, to scan all new formal documents into the EMR system,
while we are simultaneously converting all the older files and importing
them into the system. This is the most cost-effective and quickest, "no
pain" way of getting the offices out of the paper business, making it
quicker and easier to retrieve and update files, and in compliance with
current and upcoming HIPPA and federal regulations and requirements.
The most challenging question about document conversion and management is -
how do we get started? Once you DO get started, the question turns to "why
didn't we do this a long time ago?"!
Lin-Cum has been answering BOTH of these questions since 1983. Before then,
the founders had been solving the problem for GE/Honeywell Information
Systems and the US military for many years.
Also ask about our
X-Ray scanning
to electronic files services.
We also install scanning workstations for your offices, including
Kodak,
Canon
and the
Fujitsu
scanners you saw advertised in
Healthcare IT News,
(Nov. 2009, page 19), all with our "best in the west" worldwide support
service. Call us today at 602-233-1230, or email
clientservicing@lincum.com
Why Our Clients have Chosen
Lin_Cum,
as their Document Conversion Company
Questions We've Been Asked;
Do we send any part of the work offshore?
The answer is NO!
Do we
have enugh resources to do your work?
We have more than adequate resources to do your work, to keep turnaround
time short, and produce a quality product. We always have back-up
resources, trained to work on your account in order to guarantee continuous
service with no disruption.
What are your requirements in terms of experience of our technicians? Why
is this important?
In compiling, storing and retrieving
your records, experience is crucial. Lin_Cum’s management staff has
collectively over 150 years of data management background. In private
business over 26 years, many of its operations staff have been with the
company over 10 years. ALL technicians are highly trained, and
cross-trained, capable of performing and backing up each position. Our
Kodak-certified QA lab is regularly monitored for assurance of compliance
with national and international standards
Does each account have a dedicated manager? Why is this important?
Your business needs to have someone at our facility that is your direct
contact. That is why a Lin_Cum Account Manager is assigned to your account.
This person knows your account inside and out and must be able to make
decisions quickly when you need answers. Communication is key, and having a
dedicated account manager ensures that you have a person to go to at any
time without getting shuttled to someone different.
How are stat reports handled? Is there an extra charge for stat reports?
Quickly and NO!
Records are maintained, with reports being designated for quick retrieval
and submission. You need to know that we can designate stat records or
reports and have a system in place to make sure that they are transcribed
quickly, not in the order that they come in, and certainly not the next
day. The standard response time is one hour, but if you need a report
quicker than that, i.e. for emergency surgery or a patient transfer, we get
the report to you immediately. As long as stat report designation is
reserved for reports that are truly stat, there is no service charge for the
expedited reports.
Is the service financially secure? Do they have audited financial
statements?
Financial stability is an important factor for any vendor. Lin_Cum, Inc. is
an Arizona corporation, a veteran- and family-owned and operated Small Business, and has
been financially stable since 1983.
Does the service stay abreast of changes in the healthcare industry?
Lin_Cum, Inc. is a designated partner of
Arizona Physicians Association.
The Company serves
Northern Arizona HealthCare,
Banner Health,
Yavapai Regional Medical Center,
John C Lincoln
and many other facilities are among out over 900 clients statewide. The
Company services many departments within these facilities, including
Employee Health, Benefits, HR, Risk Management,
Finance, Accounting, and Medical Staff Services. By being
directly involved with our clients, and various organizations, attending
AZ HIMA and other trade shows and continuous training, we can guarantee
our clients the latest technology, trends and ideas.
How does the service treat data security?
Lin_Cum likely places MORE emphasis on data security than your facility
does. You can be assured that we value privacy and confidentiality very
highly.
Does the service have emergency coverage and a disaster recovery plan?
In Arizona, we don't need to worry about hurricanes, but we DO have
tornadoes/cyclones, floods, and storms, power failures, lost internet
connections, and computers crashes.
Lin_Cum
provides mirrored backup servers, and routine 24-hour backup systems. Our
facilities are secured and monitored 24/7/365.
Does the service have an in-house IS department?
Lin_Cum's
President is a a Computer Science graduate of ASU, and is our Systems
"Guru".